Every conversation,
attached to the car.
Each order has its own thread. You send an update, the customer replies to the email, and the reply lands back on the order — not in someone’s personal phone.
14-day free trial · You won't be charged until the trial ends
Inbox
Jordan Khan
Order #1042 · Civic
Perfect, I’ll swing by at 5. Thank you!
Sarah Mitchell
Order #1039 · Outback
Can you also check the rear wiper?
Diego Reyes
Order #1040 · F-150
You: Estimate is ready — link below.
Every thread belongs to an order — context is always one click away.
Estimate links, inspection results, and invoices all travel through the same thread — so the conversation and the paperwork never separate.
Message from the order. Reply by email.
Open the conversation right on the repair order and send an update in seconds. The customer gets a normal email — when they reply, GarageFlow routes it back into the same thread automatically. Nothing to install on either side.
- One dedicated thread per repair order
- Inbound email replies matched to the right conversation automatically
- Workflow events appear in the thread, so context reads like a story
Order #1042 · Civic
Conversation
↩ replied by email · threaded into the order
No more “I never got it.”
Every message tracks its delivery status — sent, delivered, opened. The email log keeps an audit of everything the system sent, with one-click retry when an address bounces.
- Per-message delivery status straight from the mail provider
- Shop-wide email log with per-message detail
- Retry failed sends without rebuilding the message
Estimate is ready
Sent to [email protected]
No more “I never got it” — you can see exactly what happened.
The routine messages send themselves.
Edit your shop’s message templates once, and connect WhatsApp Business to deliver appointment and payment reminders where customers actually look. Approved templates sync from Meta and map to GarageFlow events.
- Editable per-shop message templates
- WhatsApp Business connection with template sync from Meta
- Appointment and invoice reminders over email and WhatsApp
Message templates
Appointment reminder
Email + WhatsAppInvoice payment reminder
Email + WhatsAppEstimate ready
EmailConnect WhatsApp Business, sync your approved templates, map them to events.
It doesn't work alone. See what it connects to.
Ready to run a tighter shop?
Set up your shop in minutes and see every job, estimate, and payment in one flow. You won't be charged until the trial ends.
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